Cancel purchase

Would you like to cancel your purchase? Open your order overview in the 'Order confirmation' you received from us via email, and follow the steps to cancel your purchase.

Are you having trouble?

If you are unable to cancel via your order overview, please send an email directly to info@harmonicafactory.com stating your name and order number. We will then cancel the order for you and send you a confirmation.

Please note: You can cancel your order as long as it has not yet been processed or shipped. After that, our 'return procedure' applies, which can be found in our 'return policy'.