Complaint Handling

It's always possible that something doesn't go exactly as planned. We always recommend that you first report any complaints to us by emailing info@harmonicafactory.com.

If this does not lead to a solution in extreme cases, which is of course never the starting point, it is possible to register your/our dispute for mediation through the independent Stichting WebwinkelKeur via:

https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil