Shipping costs
Shipping costs and delivery times
(For the shipping costs table, go directly to the bottom)
We do our utmost to deliver your order as quickly as possible; this benefits both you and us the most. However, in some cases, we are dependent on suppliers (domestic or international), transport services, national or international holidays, or specific weeks. An exact delivery time can never be guaranteed, and we always provide an estimate.
- For products that Harmonicafactory does have in stock, orders placed before 3:00 PM are generally shipped the same business day.
- For products that Harmonicafactory does not have in stock, orders placed before 3:00 PM will generally be delivered to the supplier the same business day.
- Suppliers who also ship directly to consumers generally process and ship your order the same or next business day.
- Suppliers who deliver directly to Harmonicafactory generally ship once every five business days, after which your order will be shipped directly to you.
If deliveries are unexpectedly delayed for any reason, we will try to inform you. If this results in unexpectedly long deliveries without a delivery timeframe, we can discuss an alternative product, cancellation, and refund if desired.
*We can use different parcel services (partial deliveries) per order.
*We mainly ship with POSTNL for NL and BE
*We'll keep you updated on the progress of your delivery by email with a track & trace code. (Except for letter mail.)
*You (the consumer) are responsible for providing the correct delivery address. Any additional costs or longer delivery times resulting from providing an incorrect delivery address are your own responsibility.
*You (consumer) can refuse deliveries at the door of the delivery address because, for example, you decide to cancel the purchase. These costs for shipping AND return shipping will always be charged to you or deducted from the refund.
*You (the consumer) are responsible for collecting the shipment if it is delivered to a pick-up point. Harmonicafactory cannot be held responsible for any additional costs incurred for collecting a shipment from a pick-up point.
*You (the consumer) are responsible for collecting your shipment from the pickup point. This period is usually 7 days (5 business days). After this period, shipments are returned to the sender. Any additional costs for resending due to not collecting a shipment from a pickup point are your responsibility.
(Applied seals)
Important info :
Due to our product group and the importance of hygiene in this day and age, we use seals where necessary and/or possible. For harmonicas, this is for hygienic reasons. A seal is placed to prevent harmonicas or other hygiene-sensitive items from being used and subsequently returned. We do not process or accept such returns. Even if no seal is applied, we check for bodily fluids using special lighting when we receive returns.
You can also exercise your right of return for Harmonicafactory harmonicas, provided that your product is returned with the seal(s) fully intact. Our seals adhere permanently once and will not come loose from the packaging unbroken. This guarantees that every customer receives a 100% new harmonica.
We trust that you understand this.
The shipping costs are:
| *Free shipping in NL & BE from €300. |
Shipping costs per destination from NL. |
|
|
| The Netherlands | €6.75 | ||
| Belgium | €7.95 | ||
| Luxembourg | €14.50 | ||
| Germany | €8.50 | ||
| France | €11.95 | ||
| UK | €29,- | ||
| Italy | €13.95 | ||
| Ireland | €24.95 | ||
| Poland | €14.95 | ||
| Austria | €10.95 | ||
| Denmark | €17.50 | ||
| Hungary | €14.95 | ||
| Norway | €29.95 | ||
| Portugal | €13.95 | ||
| Spain |
€13.95 |
||
| US | €40,- | ||
| Switzerland | €29.95 |
*Missing a country? Please contact us for the shipping costs